 |
To be the leading provider of community bank services at a cost that will allow the member banks to:
- leverage their collective resources
- stay independent and remain competitive
- offer state of the art technology to their customers
- emphasize superb customer support.
|
|
FISC will strive to enhance the competitiveness of its member banks by enabling members to gain access to state of the art technology.
FISC will render services utilizing a "cafeteria" approach - users pay for the services they use and do not pay for the services they do not use.
FISC will operate under a philosophy that it will not cost more for a user to do business with FISC than it would cost for them to process "in-house."
Back to Top
|
|
Financial Institution Service Corporation (FISC) located in West Monroe, Louisiana was incorporated in 1969 as First National Computer Center (FNCC), a wholly owned subsidiary of First National Bank (FNB). As a result of the 1994 merger between FNB and Hibernia National Bank, FISC was acquired by the six banks utilizing its services and converted to a bank service corporation. FISC currently processes for over 40 banks which collectively represent over $8 billion in assets.
Back to Top
|
|
FISC offers the latest in state of the art data processing technology along with check imaging, image exchange, merchant capture services, and internet banking. This allows the member banks to offer advanced services to their customers which may otherwise prove to be cost prohibitive for the community bank to offer on a stand alone basis. FISC currently provides data processing for member banks utilizing the Fidelity Integrated Solutions Horizon software package. Item processing is performed utilizing Fidelity’s BankWare check imaging product. Internet Banking is provided utilizing Fidelity, FundsXpress, and S-1 Corporation products.
Back to Top
|
|
The data processing systems utilized by FISC provide on-line processing which can be tailored to meet the specific needs of each user institution. This allows each bank to be in full control of the data processing software and parameter settings, just as if it was an in-house system, but without the headaches of being in the data processing business. Each bank has on-line access to its information via high speed data circuits.
Back to Top
|
|
Each owner bank elects a representative who serves on the FISC Board of Directors. This unique ownership structure and governance provides the member banks with all the advantages of control and direction of their item and data processing. It also allows community banks to obtain some of the same economies of scale as their regional and national competitors by combining and leveraging their resources. With technology growing at an ever increasing rate and equipment life spans becoming shorter and shorter, this structure allows FISC's members to offer the latest in technology to its customers while sharing the heavy cost of software and equipment maintenance, depreciation and rapid obsolescence.
Back to Top
|
|
The service bureau environment eliminates redundancies, the need for each bank to have reader sorters, nighttime computer operators, disaster recovery plans, and independent reviews of your data processing operations. This allows employees to develop greater expertise and allows for cross training and back-up of personnel dedicated to these functions.
Back to Top |
|
Technology is of very little value without responsive, professional, ongoing customer service and support. FISC employs over 60 employees dedicated to only the highest level of quality customer service. FISC employees are not only data processing people - they are bankers who have worked for banks themselves doing the same jobs you are doing. They know the end result you are trying to accomplish.
Back to Top
|
|
Currently, FISC member banks consist of over 40 community banks. These banks represent over 140 branches throughout Louisiana and Mississippi.. For more info…. (Click here for Member Location Map)
Back to Top
|
|
FISC officers are not only data processing people - they are bankers who have worked for banks themselves doing the same jobs you are doing. They know the end result you are trying to achieve. As former bankers, the FISC officers understand that technology is of very little value without responsive, professional, ongoing customer service and support. For more info…. (Click here for Officer Bios)
Back to Top
|
|
Talk to us, Talk to our customers.
We welcome the opportunity to discuss our services with you and encourage you to contact our users. Ask them for their opinions about our systems, our service and support. Remember, our primary goal is customer satisfaction and satisfied customers have built our business. If you have an interest in joining the growing FISC family, please contact Pat Spencer at 318-387-0691 or pat.spencer@fiscdp.com. For more info…. (Click here for hospitality brochure and directions)
Back to Top
|
